The full walkthrough
How HotelWare Hub works
Two sides, one platform. Here's exactly what happens on each.
If you're buying
| 1 | Browse or search. Filter by material, MOQ, or vendor — every product shows its case pack and minimum order quantity right on the card, before you click through. |
| 2 | Add to cart. Order more of the same SKU and the price drops automatically at the tier thresholds — you'll see the applied discount before you check out, not after. |
| 3 | Check out once. Even if your cart spans three vendors, you place one order and get one invoice. Large B2B orders route to your approver automatically if they cross your account's threshold. |
| 4 | Track it. Every package gets a courier and AWB number the moment it ships — visible on your order page and at a public tracking link you can forward to anyone. |
| 5 | Need something custom? Submit an RFQ with your exact quantity and spec — our order desk quotes across every vendor you need and sends back one document. |
If you're selling
| 1 | Apply. A short form covering your business, GSTIN, and what you make. You're signed in immediately — no waiting to start setting up. |
| 2 | Get approved. While an admin reviews your application, complete your store profile and upload KYC documents — both speed up the review and neither requires waiting for approval first. |
| 3 | List your products. One at a time with full specs and photos, or by the hundred with a CSV upload. Every new listing is reviewed once before it goes live — after that, it's yours to edit freely. |
| 4 | Fulfil what sells. You get a dispatch instruction — quantities, ship-to city, delivery date — never the buyer's contact details. Print the label, enter your AWB, done. |
| 5 | Get paid on schedule. Commission is deducted automatically and settlements release on a fixed cycle — check your ledger any time, no need to ask. |